Help & FAQ

Frequently asked questions.

Q: Withdrawal or cancellation – what’s the difference?

With a withdrawal , you undo a purchase within 14 days without giving a reason: you send the goods back and get your money back. You can do this online via Withdraw from contract . With a cancellation , you end your refill subscription for the future – anything already delivered remains paid for. The quickest way is in your customer account ; without signing in, use Cancel contracts here .

Answers concerning NC 1, waterless care, and Nobelclean. Is your question not listed? Then simply write to us.

Knowledge that shines.

Overview

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Application

Does NC 1 scratch the paint?

No – most certainly not. Since 1999, Nobelclean teams have been cleaning and maintaining vehicles at customers' premises using NC 1, and they do so without water. If a Rolls-Royce, a Mercedes-AMG, or a Porsche had ever received scratches in the paintwork as a result, Nobelclean would no longer exist.

Can I polish my motorhome to a shine with NC 1 without using water?

That is exactly what waterless care is for: whether traveling or at home – you can bring your motorhome to a high shine anywhere and spontaneously. NC 1 is long-lasting, skin-friendly, easy to handle, and not tied to any one location. It provides a beautiful shine and is very inexpensive per wash.

Can I also use NC 1 for interior care?

Yes, with some limitations: Leather and fabric seats cannot be cleaned 100% with NC 1. However, you can use it to make touchscreens, the dashboard, and the instrument cluster shine beautifully.

Here is how: Spray NC 1 onto a dampened microfiber cloth and polish the surface clean.

Products

How do NC 1 and NC 13 work together?

NC 13, the heavy-duty cleaner, removes stubborn organic stains – while NC 1 restores the shine. This is particularly beneficial for motorhome owners after a ceramic coating: when used correctly, there are no scratches, and the motorhome retains its coating for a long time. A great team for maintenance.

What are the advantages of NC 1?

No scratches.
You can use it wherever you are – for rims, car windows, touchscreens, or door rebates.
Significantly cheaper than a car wash or self-service wash bay.
Protects the paint with a layer of wax and makes it shine better.
Very economical: With a 5-liter canister, you can polish your entire car to a high gloss at least 7 to 10 times.

Our Nobelclean team uses this exact method when working on-site for our customers.

Orders & returns

Withdrawal or cancellation – what’s the difference?

With a withdrawal, you undo a purchase within 14 days without giving a reason: you send the goods back and get your money back. You can do this online via Withdraw from contract.

With a cancellation, you end your refill subscription for the future – anything already delivered remains paid for. The quickest way is in your customer account; without signing in, use Cancel contracts here.

How do I cancel my refill subscription?

The quickest way is to do it yourself in your customer account: sign in, select your subscription, cancel – it ends immediately. Step-by-step guide.

About Nobelclean

Who is Nobelclean, actually?

My name is Ralf Holldack, and I am the founder of the Nobelclean workshop. We have several locations: our office in Bonn, Varna, Bijela, and our competence center in Hennef (Sieg).

We are an experienced cleaning and diamonding team for megayachts from shipyards such as Lürssen, Oceanco, Benetti, Amels, and Nobiskrug, for business jets from Bombardier, Gulfstream, Falcon, and Cessna – and for large and small motorhomes.

Nobelclean is a paint refiner of the highest quality, made in Germany since 1999. You are purchasing top-tier quality here – because that is exactly what our customers want.